Senior Manager – Supply Chain

Position Title: Sr. Manager Supply Chain Engineering (Frontline Stores) 
Job Code: Sr. Manager Supply Chain 
Grade: C1 
Function: Engineering Location: DEL & BOM Airport 
Reports to: Regional Head (DEL/BOM) 
Role Level: Sr. Manager 
 
A. Job Purpose 
Lead and manage supply chain operations at Frontline Stores (FLS) to ensure seamless material 
availability, regulatory compliance, and operational efficiency in support of aircraft maintenance. 
Accountable for inventory integrity, AOG responsiveness, warehousing standards, and cross
functional coordination while driving governance, process adherence, and continuous improvement.

B. Key Accountabilities 

Strategic Activities 
Develop and implement strategies, policies, and procedures for the efficient operation of the frontline store. 

Functional Activities 
1. Engineering Stores Operations & Compliance 
 
• Ensure full compliance with OEM / Regulatory standards for storage, handling, and traceability of 
aviation materials.  
• Maintain Stock room control 
o Environmental conditions (temperature, humidity) 
o Access control (authorized personnel only) 
o Material segregation (Serviceable, Unserviceable, Aircraft vs Non-Aircraft, DG, ESDS) 
• Enforce system-driven material movements (AMOS-based with pick slips, dispatch notes, 
approvals).  
• Ensure 100% adherence to shelf-life control, including proactive removal of expiring items.  
• Conduct regular audits, spot checks, and compliance reviews, ensuring closure of observations. 
• Maintain housekeeping, safety, firefighting readiness, and infrastructure compliance. 
• Ensure high inventory accuracy (system vs physical) through periodic cycle counts & audits.  
 
 
• Monitor:  
o Critical / NO-GO rotables availability 
o Fast-moving and critical consumables 
o Shelf-life and obsolescence controls 
 
• Implement robust inventory control practices (FIFO / ABC classification).  
• Drive reduction in inventory discrepancies, variances, and aging stock. 
• Implement best practices, develop standard operating procedures (SOPs), and lead process 
optimization initiatives to enhance store operations. 
 
2. Material Support to Maintenance Operations 
• Ensure timely material support to Line & Base Maintenance, including AOG/critical requirements. 
• Drive proactive demand planning and material pre-loading based on maintenance schedules. 
• Ensure:  
o Real-time system capture of issuance & retrieval 
o Timely return and inspection of tools, rotables, and equipment 
o Customer Induced Damage (CID) identification and documentation (including 
photographic evidence) 
• Enforce accountability for non-retrieval and delays through escalation matrix. 
• Coordinate authorized inter-airline / MRO loan transactions through AOG desk controls. 
• Ensure timely support to AIESL / maintenance partners for scheduled and unscheduled tasks.  
• Monitor and control:  
• Material issuance & retrieval compliance 
• Unserviceable material identification and routing 
• Data plate documentation and damage reporting 
• Ensure proper tagging, packaging, and dispatch readiness to prevent damage and ensure 
traceability. 

3. Outstation Receipt, Dispatch & Logistics Management 
• Ensure time-bound and error-free dispatch/receipt operations, including outstation coordination. 
• Enforce IATA DGR compliance for Dangerous Goods shipments. 
• Ensure:  
a. Complete documentation and AMOS transactions 
b. Proper packaging to avoid transit damage (CID control) 
c. Real-time coordination with consignee stations 
 
• Drive AOG shipment prioritization and connectivity, including coordination with external carriers. 
• Ensure strict closure of discrepancies through structured follow-ups. 
 
4. Manpower & Resource Management 
• Provide guidance and leadership to the team working in the stores, ensuring they have the 
necessary resources, training, and support to perform their roles effectivelyty. 
• Ensure:  
a. Optimized manpower deployment & rostering 
b. Training and capability development 
c. Compliance with attendance, leave, and HR systems 
• Manage resources including consumables, equipment, and vendor services. 
• Ensure all the staff must be assigned & complete mandatory trainings for the staff. 
 
5. Safety & Risk Management 
• Adherence to company safety policy across all store operations. 
• Ensure compliance with safety protocols, incident reporting, and preventive measures. 
 
6. Daily Monitoring of Reports and review  
 
• Material pre-loading status 
• Availability of Critical / NO-GO Rotables at FLS 
• Non retrieval of material / tools / tester equipment from line / hangar maintenance 
• Transfer order & Hangar Mod 
• Task deferment 
• Shelf-life monitoring 
• AOG material movement 
Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. 
 
C. Skills/Qualities Required 
 
Inventory Management Expertise 
Strong Analytical skills 
Warehouse Operations’ Knowledge 
Quality Control Expertise 
Communication Skills 
Attention to Detail 
Process-oriented mindset with focus on control & 
governance 
Team management skills 
Interpersonal skills 
Assertive communication and escalation capability 
Problem Solving skills  
 
D. Key Performance Indicators 
 
Inventory Management 
• Inventory accuracy (AMOS vs Physical)  
• Critical stock availability (NO-GO items)  
• Reduction in customer induced damage (CID) 
• Ensure timely dispatch & retrieval of material as per the 
maintenance requirement 
• Timely disposal of shelf life expiry material 
 
Support To Maintenance Team 
• Maintenance support effectiveness  - Timely issuance of 
material to maintenance team 
• Reduction in maintenance delays due to material issues 
• Preloading of material as per the maintenance activities. 

Compliance and Quality Assurance 
• Zero major audit findings (DGCA/EASA/IOSA)  
• Timely closure of audit observations (ATR compliance) 
• Compliance with regulatory guidelines / MOE / ESM. 
 
 
E. Key Interfaces 
 
Internal Interfaces 
 • Collaborate with functional team heads, including material procurement, 
maintenance planning, quality assurance, line maintenance, training team 
to ensure smooth operations from front line stores. 

External Interfaces 
• Loan coordination with other MROs 
• Coordinate with external vendor & service providers for successful 
execution of tasks 
 
F. Educational and Experience Requirements 
Minimum Education requirements 
• Bachelor’s degree in engineering, Supply Chain Management, 
Logistics, Business Administration / AME Diploma 

Experience
Minimum  
• 8-10 years of experience in 
Engineering stores 
management of an Airline / 
MRO, inventory control, or 
warehouse operations. 

Desired 
• 10+ years of experience in 
stores management, inventory 
control, or warehouse 
operations 
• Strong expertise in aviation 
inventory & warehouse 
management 
• Good knowledge of AMOS 
• Good knowledge of aviation 
regulatory framework.