Overview

Location:           Kochi, India

RESPONSIBILITIES

• Manage the processes for capture, storage, usage and tracking of online activity from Air India web sites and Mobile App
• Work with Clients to assess requirements
• Configure & Design Adobe Campaign to meet customer business needs by understanding their database architecture and setting-up ETL and data-flows
• Configure the Adobe Campaign solution to customers’ requirement including Campaigns set-ups, building web pages using Scripting
• Develop customer-specific solutions where necessary and document them
• Proactive problem diagnosis, troubleshooting and, resolution
• Create Implementation plans for new and existing clients
• Knowledge transfer/Training to customers on solution implemented
• Product Installations, Upgrades and Configuration activities
• Reporting on project delivery to Project Management and Manage projects on your own in smaller projects which don’t have dedicated Project Managers
• Build great working relationship with Onshore Consulting team, Learn and Adopt best- practices from such teams globally
• Work closely with the Quality Assurance team to ensure professional delivery of technical implementations
• Learn multiple Adobe Digital Marketing Solutions and provide multi-product Enablement and Integration solutions to strategic clients
• Work with Digital Marketing Consultants to make recommendations in regard to Digital Marketing Suite technical implementations
• Support additional team members by mentoring and teaching
• Work closely with the Quality Assurance team to ensure professional delivery of Business Consulting Services to your clients`

SKILLS

Must Have:

• Expertise and Experience in SQL (Oracle / SQL Server / PostgreSQL)
• Programming experience (Javascript / Java / VB / C# / PHP)
• Knowledge of Web Technologies like HTML, and CSS would be a plus
• Good communication skills to ensure effective customer interactions, communications, and documentation
• Self-starter - Organized and highly motivated
• Fast learner, ability to learn new technologies/languages
• Knowledge of HTML DOM manipulation and page load events a plus
• Project Management skills a plus
• Ability to develop creative solutions to problems
• Able to multi-task in a dynamic environment
• Able to work independently with minimal supervision

Good to have:

• Experience leading team members

QUALIFICATIONS

• B.Tech/B.E. in IT / Computer Science with 2-6 years of relavant experience

Certification(s) Preferred:

One or more of the following certifications or accreditations:

• Salesforce Marketing Cloud Consultant
• Salesforce Marketing Cloud Email Specialist
• Adobe Certified Professional - Real-Time CDP Business Practitioner
• Adobe Certified Professional in Campaign, Target, Analytics and/or Launch