Senior Manager - Revenue Accounting & Fraud Prevention

Position Title:

Senior Manager-Revenue Accounting and Fraud Prevention

Job Code

TBD

Grade:

Sr Manager

Function:

Finance

Location:

Gurugram

Reports to:

AVP-Revenue Accounting and Fraud Prevention

Role Level:

CXO-3

• Ensure accurate and compliant revenue accounting for passenger transactions by implementing robust process controls and reconciliations, thereby safeguarding against financial discrepancies, and minimizing revenue leakage.
• Lead initiatives to identify and mitigate potential fraud risks within passenger revenue accounting processes, developing, and implementing preventive measures to uphold the integrity of financial reporting and protect the organization's assets.

Financial Reporting Excellence

• Direct the end-to-end process of passenger revenue accounting, including ticket sales, refunds, exchanges, and interline billings.
• Take responsibility for the accurate and timely preparation of financial reports pertaining to passenger revenue.
• Conduct in-depth analysis and interpretation of passenger revenue data, providing insights to inform strategic decision-making.
• Implement robust controls and process validations to ensure accurate revenue reporting and compliance with IATA regulations and accounting standards.
• Collaborate closely with finance teams to ensure alignment on passenger revenue reporting requirements and objectives.
• Overview ORC payments to GSA’s
• Monitor Productivity Linked Bonus Incentive payments to Agents , compliances to GST and TDS in such payments
• Monitoring Fraudulent transactions in sales

Risk Management Oversight

• Assume responsibility for identifying and mitigating risks associated with passenger revenue accounting processes.
• Implement robust internal controls specific to passenger revenue operations, ensuring compliance with regulatory requirements and company policies.
• Monitor the effectiveness of control measures and proactively address emerging risks or regulatory changes impacting passenger revenue accounting.

Collaboration with IATA and ICH

• Building and maintaining strong relationships with ICH members and acting as their point of contact for ICH-related matters.
• Represent in industry discussions of IATA ICH/RAM Meetings
• Coordinate with IATA/ICH on airline claims and disputes
• Guiding PRA processing team towards Quality and accurate processing

Team Leadership and Development

• Provide leadership and direction to a team of revenue accounting professionals focused on passenger operations.
• Foster a collaborative and supportive work environment, empowering team members to achieve their full potential.
• Invest in the ongoing development and training of team members, equipping them with the skills and knowledge necessary for success in their roles.

Stakeholder Engagement and Alignment

• Act as the primary liaison between revenue accounting and passenger operations teams, fostering effective communication and collaboration.
• Engage with key stakeholders to address concerns, resolve issues, and align on revenue accounting priorities and objectives.
• Build and maintain strong relationships with internal and external stakeholders to promote transparency and trust in passenger revenue accounting processes.

Process Optimization and Efficiency

• Identify opportunities to optimize and automate revenue accounting processes specifically related to passenger operations.
• Drive initiatives to streamline workflows, improve efficiency, and reduce manual intervention in passenger revenue recognition procedures.
• Exploring automation and developing RPA’s

Revenue Accounting Audit and Compliance

• Coordinating and facilitating the internal and external audits of the revenue accounting processes and transactions.
• Ensuring that the vendor and the internal revenue accounting team provide the necessary documentation and evidence to support the audits.
• Addressing and resolving any audit findings or recommendations related to the revenue accounting processes and transactions.
• Ensuring that the revenue accounting processes and transactions comply with the airline's policies, procedures, and standards, as well as the relevant accounting principles, tax laws, and regulatory requirements.

Vendor Management and Performance Monitoring

• Establishing and maintaining effective communication and collaboration with the vendor
• Conducting regular reviews and feedback sessions with the vendor to assess the quality and efficiency of the processes.
• Identifying and resolving any issues or disputes with the vendor in a timely and professional manner
• Ensuring that the vendor adheres to the airline's revenue accounting policies, procedures, and standards.

Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.

Internal Interfaces

Finance Department

• Collaboration with finance teams for financial reporting and analysis.

Passenger Operations Teams

• Coordination regarding passenger revenue transactions and data.

External Interfaces

External Auditors

• Engagement during external audits and reviews of financial statements.

Regulatory Authorities

• Interaction regarding compliance with industry regulations.

Minimum Education requirements

• Bachelor’s degree in any stream, preferably in commerce

Experience

Minimum

Desired

• 12+ years of experience in revenue accounting for an airline is a must.

• 20+ years exposure and working experience in the Interline department is desirable
• Led a team of RAs for all processes
• Exposure in handling Interline function of multiple carriers will be an added advantage.