To support the efficient and compliant management of trans-shipment operations within Air India’s cargo department, ensuring seamless transfer of cargo between flights.
To assist in the execution of operations that maintain high standards of safety, efficiency, and customer satisfaction in cargo trans-shipment.
Key Accountabilities
Operational Execution
Assist in planning, coordinating, and executing trans-shipment operations to ensure timely and efficient cargo transfer between connecting flights.
Process Monitoring and Compliance
Monitor trans-shipment processes to minimize delays, mishandling, and damage, ensuring adherence to customs regulations, security protocols, and international air transport regulations.
Stakeholder Coordination
Work closely with internal teams including cargo operations, ground handling, and flight operations to ensure integrated trans-shipment activities. Collaborate with external partners such as freight forwarders and customs authorities.
Performance Reporting
Collect data, analyze operational performance, and generate regular reports on trans-shipment activities, highlighting efficiency, compliance rates, and areas for improvement.
Issue Resolution
Address operational challenges and customer concerns related to trans-shipment, ensuring swift resolution, and maintaining service quality.
Skills Required for the role
Communication and Interpersonal Skills
Team Collaboration and Adaptability
Analytical and Strategic Skills
Problem Solving Skills
Operational Management Expertise
Advanced Regulatory Knowledge
Key Interfaces
Internal Interfaces
Operations Shared Services
Regular reporting and strategic guidance on trans-shipment operations.
Collaborate on operational strategies and improvements to enhance efficiency and compliance.
Ground Handling and Flight Operations
Ensure efficient cargo handling and coordination between ground operations and flights.
Address operational challenges that affect cargo trans-shipment timing and safety..
Safety and Security
Coordinate to maintain safety standards across all trans-shipment activities.
Implement security protocols especially for high-value or sensitive cargo trans-shipments.
External Interfaces
Freight Forwarders and Logistics Partners
Coordinate with logistics providers to ensure efficient transport and handling of cargo between flights.
Manage relationships to optimize logistics services and negotiate contracts.
Customs Authorities and Regulatory Agencies
Ensure compliance with all relevant customs regulations affecting international trans-shipments.
Regularly update on regulatory changes and implement necessary adjustments in operations.
Educational and Experience Requirements
Minimum Education Requirement
Bachelor’s degree in Aviation Management, Logistics, Supply Chain Management, or a related field.
Minimum Requirement
Desired
Experience
3-5 years of experience in cargo operations, preferably with significant exposure to trans-shipment activities.
5+ years of experience in air cargo operations, particularly in a role involving extensive stakeholder management and regulatory compliance.