Senior Associate - Capacity Controller

Job Description

Title: Capacity Controller – Sr Associate

A. Job Purpose

• To manage and optimize cargo capacity across Air India’s fleet, ensuring effective utilization aligned with commercial objectives and operational efficiency.
• To coordinate actively with sales, marketing, and operational teams to align cargo capacity with market demand and maximize revenue generation.

B. Key Accountabilities 

Demand Analysis and Capacity Planning

• Monitor and analyze cargo demand trends, market conditions, and customer requirements to optimize cargo capacity and address potential constraints.

Cross-functional Coordination

• Work closely with sales, marketing, and revenue management teams to align cargo capacity with booking trends, promotional activities, and revenue strategies.

Operational Efficiency

• Implement capacity control measures that maximize revenue and minimize costs, ensuring optimal utilization of available cargo space.

Compliance and Safety

• Ensure all cargo operations adhere to regulatory requirements, safety standards, and operational procedures. 

Reporting and Process Improvement

• Generate reports on cargo capacity utilization and performance, identify process  improvements, and participate in projects to enhance capacity management systems.

C. Skills Required for the role 

• Advanced Analytical Skills Stakeholder Management
• Strategic Planning Problem Solving
• Effective Communication Skills
• Relationship Building Abilities

D. Key Interfaces

Internal Interfaces

Pricing and Revenue Management

• Collaborate to integrate capacity planning with pricing and revenue strategies. 

Sales and Marketing 

• Coordinate efforts to align capacity with market demand and promotional activities.

Operations and Inventory Management

• Liaise with operational teams to ensure cargo handling processes are efficient and compliant
•  Work in conjunction with inventory management to oversee daily cargo capacity planning.

External Interfaces 

Regulatory Bodies 

• Ensure compliance with aviation regulations and operational standards.

E. Educational and Experience Requirements

Minimum Education Requirement

• Bachelor’s degree in an analytical discipline such as Business, or a relevant field.

Minimum Requirement- Desired Experience

• 4-5 years of experience in aviation industry with focus on cargo capacity and load planning processes.
•  4+ years of experience with a deeper involvement in capacity planning, cargo operations, and team collaboration within the aviation or logistics sectors