Senior Associate - Capacity Controller

Job Description

Title: Capacity Controller – Sr Associate

A. Job Purpose
• To manage and optimize cargo capacity across Air India’s fleet, ensuring effective 
utilization aligned with commercial objectives and operational efficiency.
• To coordinate actively with sales, marketing, and operational teams to align cargo 
capacity with market demand and maximize revenue generation.
B. Key Accountabilities 
Demand Analysis and Capacity Planning
• Monitor and analyze cargo demand trends, market conditions, and customer 
requirements to optimize cargo capacity and address potential constraints.
Cross-functional Coordination
• Work closely with sales, marketing, and revenue management teams to align cargo 
capacity with booking trends, promotional activities, and revenue strategies.
Operational Efficiency
• Implement capacity control measures that maximize revenue and minimize costs, 
ensuring optimal utilization of available cargo space.
Compliance and Safety
• Ensure all cargo operations adhere to regulatory requirements, safety standards, 
and operational procedures.
Reporting and Process Improvement
• Generate reports on cargo capacity utilization and performance, identify process 
improvements, and participate in projects to enhance capacity management 
systems.
C. Skills Required for the role 
Advanced Analytical Skills Stakeholder Management
Strategic Planning Problem Solving
 
Effective Communication Skills Relationship Building Abilities
D. Key Interfaces
Internal Interfaces
Pricing and Revenue 
Management
• Collaborate to integrate capacity planning with pricing and 
revenue strategies.
Sales and Marketing • Coordinate efforts to align capacity with market demand and 
promotional activities.
Operations and 
Inventory Management
• Liaise with operational teams to ensure cargo handling 
processes are efficient and compliant.
• Work in conjunction with inventory management to oversee 
daily cargo capacity planning.
External Interfaces 
Regulatory Bodies • Ensure compliance with aviation regulations and operational 
standards.
E. Educational and Experience Requirements
Minimum Education 
Requirement
• Bachelor’s degree in an analytical discipline such as Business, 
or a relevant field.
Minimum Requirement Desired 
Experience
• 4-5 years of experience in 
aviation industry with 
focus on cargo capacity 
and load planning 
processes.
• 4+ years of experience with a 
deeper involvement in 
capacity planning, cargo 
operations, and team 
collaboration within the 
aviation or logistics sectors.