Sales Coordinator
Job Description
Position Title:Sales Coordinator
Function: Commercial
Reports to: Head National Sales
Role Level: CXO-3
A.Job Purpose
•Lead strategic projects focused on sales growth and market expansion, collaborating with cross-functional teams to identify and capitalise on opportunities. Provide strategic guidance and support to sales teams, leveraging market intelligence to refine sales processes and policies
•Ensure that all elements of the sales process are coordinated efficiently to facilitate the transaction process. This involves overseeing the logistics of sales operations, from initial contact with a potential client to the finalizing of the sale.
•Act as a backbone for the sales team by providing necessary administrative support, data, and help them focus on selling. This includes scheduling meetings, preparing presentations, and collating data for sales pitches. The coordinator also ensures that sales targets and other metrics are tracked and reported accurately.
B.Key Accountabilities
Sales Strategy Development:
•Design and execute sales strategies aligned with organisational goals to drive revenue and profitability.
•Identify go-to-market strategies and opportunities for expansion.
•Develop business cases and execute strategic projects to facilitate growth.
•Collaborate with commercial sub-function leads to identify and capitalise on new growth opportunities.
Functional responsibilities:
•Collaborate closely with the sales team to achieve goals and ensure that sales strategies are successfully executed.
•Serve as a liaison between the sales team and other departments (e.g., marketing, finance, product) to ensure alignment on key initiatives and priorities.
•Identify and assess potential risks or challenges affecting or that could affect sales performance and create proactive strategies to mitigate them effectively.
Market Intelligence and Insights:
•Analyse data from sales and distribution teams to derive insights into sales performance and recommend improvements.
Project Management:
•Lead and manage strategic projects to enhance Air India's sales performance and market presence.
•Define project scopes, objectives, and deliverables in collaboration with stakeholders.
•Develop project plans, allocate resources, and monitor progress to ensure timely completion.
Sales Support
•Draft and revise sales proposals and contracts, ensuring they meet company standards and customer requirements.
•Keep detailed records of sales transactions, customer communications, and contract details for future reference and compliance.
•Track market trends and developments in the aviation industry to capitalize on emerging sales opportunities.
Customer Relationship Management
•Act as the primary liaison for queries from airline partners, airport authorities, and aviation service providers.
•Update the CRM system with new client information, contact logs, and interaction history to ensure accuracy and accessibility.
Reporting and Documentation
•Compile data on sales trends, team performance, and market conditions to assist in strategic decision-making.
•Ensure all aviation sales processes adhere to international aviation standards and regulations.
•Keep meticulous records to comply with aviation regulatory bodies such as IATA, FAA, or EASA.
Training and Development
•Plan and coordinate training sessions that focus on the specifics of the aviation industry, including regulatory changes and new technology in aircraft.
•Inform the sales team about new aircraft models, aviation technology advancements, and airline service innovations.
E.Minimum Education Requirement
•Bachelors’ or Masters/MBA/PGDM/PGP/PG degree, preferably in Sales/Marketing