Route Manager - Americas

Job Description

Job Purpose

• To maximize revenue and optimize operational efficiency in alignment with Air India's strategic objectives.
• To lead the development and implementation of innovative revenue management strategies that respond to market demands, competitor actions, and customer needs, ensuring the profitability and growth of cargo operations

Key Accountabilities

Route Planning & Strategy Development 

• Develop & execute comprehensive cargo revenue management strategies to maximize revenue. Continuously analyze market conditions, competitor activities, and customer requirements to adapt and optimize routes.

Performance Monitoring and Optimization

• Ensure Cargo revenue management strategies are implemented by the team; Inventory controls, coordination with stakeholders for optimum mix between allotment capacity and free-sales capacity & inputs on long term optimization strategies, overbooking levels, decide on risk levels based on no-show trends. Overlooking evolution of Hurdle Rate/ Entry Conditions on demand.
• Monitor the business and commercial impact of these strategies through reports, analysis and feedback from the Cargo Capacity Supervisor and instruct Team on changes in strategies based on real time to maximum contributions.
• Utilize key performance indicators (KPIs) such as load factors, revenue yields, and on-time performance to monitor route performance. Regularly assess routes to implement improvements & adjust strategies to enhance profitability.
• Regularly evaluate the department or teams objectives, plans, procedures and practices, and makes appropriate changes if needed

Collaboration and Coordination

• Work closely with the Network Planning team to ensure alignment between cargo and passenger flight schedules, optimizing network connectivity and operational requirements.

Stakeholder Management

• Manage, develop, train, and motivate a team of Cargo Capacity Supervisor and Cargo Capacity Controller
• Ensure the team follows a network-based approach to optimize the network margin
• Ensure team follows a consistent approach to monitor economic performance of flights. Detailed analysis of flow and flight trends and identify improvement opportunities.
• Organize performance review platforms with relevant stakeholders to discuss performance of routes and highlight constraints. Set up constructive plans to mitigate constraints

• Engage with sales and operations, to facilitate operations, resolve issues, and negotiate contracts while ensuring compliance with all relevant regulations.

Project Management

• Participate in initiation, implementation, and execution of projects as a subject matter expert, reporting to Head - Pricing and Revenue Mgmt

Skills Required for the role

Analytical Proficiency

Analysis & reporting

Proficiency in using Cargo RM software

Strong Interpersonal Skills

Strong Understanding of Cargo Industry

Stakeholder Management

Key Interfaces

Internal Interfaces

Head - Pricing & Revenue Mgmt

• Directly report to and coordinate closely on aligning cargo route strategies with pricing models and revenue management goals.
• Regular strategic consultations to adjust route planning in response to pricing trends and revenue data.

Network planning

Commercial

Operations

Complete JD