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Project Manager - Operations

Location:  Gurugram
|
Jul 14, 2025

Job Description

Key Accountabilities

Project Execution & Coordination

  • Support planning, tracking, and execution of strategic projects across operational units (Engineering, IOCC, Cabin, Flight, Airport Ops).
  • Monitor project timelines, deliverables, and dependencies using structured project management tools and dashboards.
  • Ensure alignment of project outcomes with Vihaan.AI goals and operational KPIs.

Transformation Enablement

  • Assist in embedding transformation frameworks across business units to drive scalability, agility, and operational predictability.
  • Facilitate structured problem-solving and cross-functional collaboration to address legacy challenges and unlock efficiencies.

Governance & Reporting

  • Maintain project documentation, dashboards, and performance trackers for internal reviews and external audits.
  • Support monthly PMO governance forums, including preparation of reports, presentations, and progress updates.

Stakeholder Engagement

  • Act as a liaison between PMO and designated BU transformation leads to ensure smooth execution and ownership of initiatives.
  • Coordinate with Finance, HR, and other support functions to enable cross-functional transformation.

Strategic Support

  • Contribute to planning and execution of greenfield infrastructure projects (FTO, ATO, MRO, BMTC).
  • Support EIS readiness programs to ensure seamless aircraft induction and operational preparedness.

Skills and Qualities Required

Technical & Functional Skills

  • Strong project management skills (planning, tracking, reporting).
  • Familiarity with project management tools (e.g., MS Project, JIRA, Asana).
  • Understanding of aviation operations or large-scale transformation programs.
  • Data analysis and dashboarding capabilities.

Behavioral Qualities

  • High ownership and accountability.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced, cross-functional environment.
  • Strategic mindset with attention to detail.
  • Adaptability and resilience in managing change.

Key Interfaces

Internal Interfaces

  • Office of the COO
  • Engineering, IOCC, Flight Ops, Cabin Ops, Ground Ops
  • Finance, HR, IT
  • BU Transformation Leads
  • PMO Team Members

External Interfaces

  • Regulatory Authorities (DGCA, etc.)
  • Strategic Partners (e.g., Singapore Airlines advisory team)
  • Vendors and Consultants supporting transformation initiatives
  • External training and infrastructure partners (FTO, ATO, MRO)

Educational and Experience Requirements

Education

  • Bachelor’s degree in Engineering, Business Administration, or related field
  • Master’s degree (MBA or equivalent) is an advantage.

Experience

  • 6–8 years of experience in project management, operations, or transformation roles.

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