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Operations Research Analyst

Location:  Gurugram
|
May 20, 2026

Job Description

Position Title  : Ops Research Analyst        
Function         : Operations-IOCC 
Grade             : Associate Manager 
Role Level      : D2 
Location         : Gurugram
Reports To     : Lead ORA   

A. Job Purpose

  • Drive strategic optimization initiatives, leveraging operational research methodologies to enhance efficiency, resource allocation, and overall performance in the IOCC.
  • Provide predictive decision support to the Day of Operations (DOPs) through advanced analytics, ensuring real-time insights and data-driven decisions for seamless operations leading to and OTP.

B. Key Accountabilities

Strategic Activities

  • Develop and implement strategic plans for the Ops Research team to optimize operational processes.
  • Collaborate with other teams to align operational strategies / mitigations to meet overall company objectives.
  • Provide recommendations for delays with mitigations to prevent recurrence based on data driven insights through accurate analysis of various data points for the operations function.
  • Responsible for sharing detailed analysis for DDRMs, COPs, Washups and Task Force meetings
  • Assess various data collection methods, analytics tools, and processes for the operations research team.
  • Oversee resource allocation optimization and work closely with the Head of DOPs to ensure optimal utilization through data-driven solutions.

Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.

C. Skills Required for the role 

  • Technology Integration
  • Project Management
  • Advanced Analytical Proficiency
  • Planning & coordination skills 
  • Stakeholder Management skills

D. Key Interfaces

  • Head of DOPs : Regular communication with Head of DOPs is essential to ensure seamless integration of the Ops Research team's initiatives within the broader goals of the Day of Operations.
  • Ops Research Team Members: Regular interaction is crucial for providing guidance, fostering collaboration, and ensuring effective execution of operational research methodologies to enhance day-of-operations efficiency.
  • Cross-Functional Teams: Work closely with teams from different departments such as scheduling, dispatch, to gather and analyze data for comprehensive decision support.

E. Educational and Experience Requirements

Minimum Education Requirement

Bachelor’s / Master’s degree or its Equivalent. Data Analytics within airline operations would be preferred.

Experience

  • Minimum Requirement

2+ years of relevant experience in airline operations, operational research, data analytics or a closely related field.

  • Desired
  • 5+ years of relevant experience in airline operations, operational research, data analytics or a closely related field.
  • Exposure to operational research, with a focus on day-of-operations activities within an airline or similar industry.

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