Manager - Revenue Accounting & Fraud Prevention

Role Name: Specialist – Payment Gateway & Credit Cards AR

A. Organization Context

Position Title: Manager – Revenue Accounting & Fraud Prevention
Department: Finance | Location: Gurugram
Role Level: CXO‑4
Reports to: Chief Manager – Revenue Accounting & Fraud Prevention

B. Job Purpose

To manage the payment gateway orchestration layer in line with organizational strategy and ensure accurate, efficient management of credit card accounts receivable, supporting optimized revenue collection, reconciliation, and financial reporting.

C. Key Accountabilities

Payment Gateway Configuration & Orchestration

• Oversee configuration and management of Amadeus / in‑house payment platforms for collections and settlements.
• Define and execute the transition roadmap for payment orchestration, ensuring business continuity.
• Collaborate with Business Lines, E‑Commerce, DIT, Taxation, and other stakeholders.
• Conduct workshops to resolve operational issues and support smooth implementation.
• Lead strategy, governance design, KPIs, deliverables, and end‑to‑end project execution.
• Present recommendations and outcome analysis to department leadership.

Credit Card Accounts Receivable Management

• Monitor, reconcile, and validate credit card transactions for accurate revenue recognition.
• Investigate discrepancies and coordinate resolution with banks, networks, and processors.
• Monitor Merchant Service Fees (MSF) and ROE on cross‑currency settlements, ensuring losses remain within tolerance limits.

Revenue Accounting & Compliance

• Ensure correct configuration of revenue accounting masters for card transactions.
• Maintain accurate AR records and support financial reporting in line with accounting standards and internal controls.

Process Optimization & Fraud Prevention

• Identify and implement process, system, or workflow improvements to enhance efficiency, collections, and risk controls.

Cross‑functional & Vendor Management

• Manage credit card customer service and outsourced service providers.
• Monitor SLAs, service quality, and vendor performance; drive continuous improvements.
• Liaise with internal teams (Finance, Sales, Marketing, Customer Service) and external partners to resolve disputes and optimize processing.

Any additional responsibilities may be assigned as standalone projects or ongoing activities, as agreed with management and HR.

D. Skills & Competencies

• Payment Gateway Management, Credit Card Reconciliation
• Revenue Accounting, Financial Reporting
• Transaction Analysis, Dispute Resolution
• Compliance & Relationship Management

E. Interfaces

Internal: Finance, Commercial Operations
External: Credit Card Networks (Visa, Mastercard), Banks, Payment Processors

F. Education & Experience

• Education: Bachelor’s degree in Finance/Accounting/Business; MBA or certifications preferred.
• Experience:
  • Minimum 6–7 years in credit card AR/revenue accounting.
  • Knowledge of GDS, payment gateways, and fraud tools.
  • Preferred: 8+ years, airline or travel sector exposure, deep payment orchestration expertise.