Manager - Ecommerce Revenue

Location:  Gurugram
|
Jul 8, 2025

Job Description

A.    Job Purpose
•    Responsible for supporting the development and implementation of revenue management strategies within Air India's e-commerce operations. This role focuses on analyzing performance metrics, optimizing pricing and promotional strategies, and collaborating with cross-functional teams to enhance revenue growth and customer conversion rates.

B.    Key Accountabilities

Revenue Optimization
•    Support the execution of revenue management strategies that maximize profitability across all e-commerce channels.
•    Assist in the analysis of pricing strategies and promotional effectiveness to ensure alignment with market trends and consumer behaviors.
Analytics and Reporting
•    Utilize advanced analytics tools to monitor and report on e-commerce performance metrics such as revenue per user (RPU), conversion rates, and overall sales growth.
•    Provide actionable insights based on data analysis to help optimize e-commerce strategies and improve decision-making processes.
Market and Competitor Analysis
•    Conduct regular competitor analysis and stay updated on industry trends to maintain competitive pricing and offerings.
•    Collaborate with the Marketing team to align e-commerce strategies with current market demands and opportunities.
Revenue Forecasting
•    Conduct detailed revenue forecasting using historical data and market analysis to predict future sales trends and revenue potential.
•    Provide regular forecast updates to senior management to aid in strategic planning and resource allocation.
Stakeholder Engagement and Communication
•    Engage regularly with internal stakeholders, including finance and operations teams, to ensure alignment of revenue strategies with broader business goals.
•    Communicate effectively with external stakeholders, such as platform partners and technology providers, to ensure collaborative efforts in revenue optimization.
C.    Skills/Qualities Required

Strong analytical skills with proficiency in data analysis tools and quantitative analysis.    Excellent interpersonal and communication skills to effectively collaborate with team members and cross-functional partners.
Knowledge of e-commerce revenue management, digital marketing, and pricing strategies.    Ability to manage multiple projects simultaneously and meet deadlines in a dynamic environment.


D.       Key Interfaces

Internal Interfaces
Marketing & Sales    •    Work closely with the Marketing and Sales teams to implement revenue-enhancing initiatives and ensure seamless integration of strategies across functions.
External Interfaces
Vendors/Suppliers     •    Collaborate with technology and service providers to secure and implement solutions that support revenue growth and customer satisfaction.

E.      Educational and Experience Requirements

Minimum Education requirements    •    Masters/MBA/PGDM/PGP/PG degree, preferably in Marketing or Product development
Experience    Minimum    Desired
    •    3-4 years of experience in E-commerce, with a strong focus on revenue management    •    5+ years of experience in e-commerce revenue management roles, with a proven track record in optimizing digital sales and revenue streams.
•    Experience in the airline industry or related fields is highly desirable