Chief Manager - Learning and Development

Location:  Gurugram
|
Apr 30, 2025

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Description automatically generatedOrganization Context

Position Title:

Lead – Leadership & Professional Skills Development

Reports To:

Head – Talent, Learning and Culture

Location:

Gurgaon

  1. Job Purpose
  • The incumbent would be responsible for shaping and executing Air India’s leadership and professional development strategy. This role shall ensure that leaders at all levels are equipped to drive a high-performance, people-centric culture.
  • The incumbent shall also enable professional skills development of Air India employees to make them more productive & effective in their roles
  • The role entails diagnosing learning needs, designing and executing impactful learning / capability development interventions to scale, collaborate with key internal & external stakeholders to build immediate & long-term capability across the organization
  1. Key Accountabilities
  • Lead design & implementation of overall Leadership Development strategy & initiatives / programs, aligned with business priorities and leveraging relevant learning methodologies for leaders and people managers across levels
  • Design & implement capability development programs for special talent groups like High Potentials, Critical role successors, women leaders etc.
  • Develop professional skills based on Air India’s competencies or otherwise to enable Air India employees to be more effective & productive individuals, thus succeeding in their roles and getting ready for future roles
  • Leverage interventions like learning journeys, immersions, coaching / mentoring programs, projects, feedback etc. to build capabilities in a sustainable way
  • Assist in developing a learning culture in the organisation
  • Plan and manage budgets optimally
  • Calendarize interventions and communicate the same to all stakeholders
  • Define, track and assess measures of success / impact of different learning interventions
  • Engage senior business and HR leaders to identify capability gaps and co-create impactful learning solutions.
  • Partner with HRBP colleagues across the life cycle of interventions. Collaboration is key in this role
  • Build a strong learning partner ecosystem and partner with them to build required organisation capabilities
  • Leverage digital learning tools & new-age methodologies (blended learning, simulations, social learning, etc.) to enhance leadership and professional skills.
  • Assess, develop and implement leadership development processes, tools, resources, solutions, and organization development interventions to achieve the overarching goals of the organization.
  • Lead the team and provide direction on execution / implementation of tasks by prioritizing functional and organizational goals accordingly.
  • Support, nurture, and develop the team members’ skills in all relevant aspects.

 

  1. Skills Required for the role

Learning intervention design / ID

Expertise in leadership development models, methods etc

Leadership & people management skills

Project Management Skills

Digital acumen

Facilitation skills

Content Creation skills

Business acumen

Partner Management skills

Collaboration skills

Strategic mindset

Internal client relationship management skills

 

  1. Key Interfaces

Internal Interfaces

Leadership Teams

  • Work with Senior business and HR leadership to partner for their & their teams’ development

HR CoEs

  • Partner with other HR CoEs like talent management, performance & rewards etc. to create linkage of the leadership & professional skills development programs

External Interfaces

 Learning partners

  • Evaluate and onboard learning partners
  • Assess their performance and outcomes of their interventions

Industry associations

  • To stay abreast with what’s current in industry & domain
  1. Educational and Experience Requirements

Minimum Education requirements

  • Masters/MBA/PGDM/PGP/PG degree/diploma in Personnel/Human Resource Management from a premier institution
  • Relevant professional certifications shall be an added advantage

Experience

  • 12-15 yrs’ experience with significant focus in leadership development, learning journeys & capability building
  • Rich experience in leveraging different leadership & professional skills development methods, coaching models, OB / OD interventions, AC/DC & digital learning tools