Chief Manager - Employee Relations and Compliance

Position Title:

Lead - Employee Relations & Compliance

Job Code:

TBD

Grade:

TBD

Function:

Human resources

Location:

Gurugram

Reports To:

Head – Employee relations and Compliance

Role Level:

CXO-2

• Responsible for facilitating relationships with employees and unions across regions with the aim of building a positive and engaged work environment.
• Develop and recommend new or modified policies and procedures and assure legal compliance with applicable HR-related laws across regions.
• Coordinate with HR and leadership from other functions on employee/industrial relations, and compliance related matters.

Strategic Activities

• Manage relationships with unions & ensure that the company's treatment of employees is consistent with its core business values and objectives
• Investigate and resolve complex or critical industrial relations (IR) issues in a timely and effective manner
• Plan and conduct trainings across the organization to educate the employees and leadership on various compliance related issues and disciplinary proceedings
• Coordinate with various functions to identify employee needs & develop grievance handling systems to drive employee first culture across the organization

Employee Relations & Compliance

• Ensure mutual trust and good relationships between the employer, unions, and other associated bodies
• Handle and manage grievances and complaints across regions and counsel the leadership for resolution of issues, when required
• Escalate any major employee/union issues to the Head of Employee Relations
• Manage and guide the team responsible for drafting corporate policies and guidelines across regions and seek the appropriate approvals
• Responsible for coordinating and completing the requirement for compliance to all statutory government regulations across regions
• Analyze, collate, and collect employee feedback across all levels and regions on a regular basis to measure effectiveness and make necessary recommendations for continuous improvement
• Manage external vendors across regions for compliance training
• Responsible for assisting in employee dispute resolution procedures across regions and take appropriate actions to correct any employee grievances
• Act as a lead when dealing with disciplinary cases/issues
• Responsible for drafting various compliance related letters and documents
• Liaison with Local / Govt Authorities for getting approvals, clearances, NOCs as required
• Ensure that the current policies and procedures are compliant and make necessary modifications in case of non-compliance
• Review and approve all major IR related material to the employee/organization
• Keep abreast of best-in-class aviation industry trends and set up specialized employee relations policies & processes for Cabin Crew and Pilots

Team Management

• Lead the team and provide direction on execution / implementation of tasks across regions by prioritizing functional and organizational goals accordingly
• Support, nurture and develop the team members’ skills in all Employee Relations aspects.

Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.

Internal Interfaces

Various Functional Teams

• Coordinate with various functions to identify employee needs & develop grievance handling systems to drive employee first culture across the organization

External Interfaces

Regulatory Authorities

• Collaborate with Regulatory authorities for compliance related issues
• Liaison with Local / Govt Authorities for getting approvals, clearances, NOCs as required

Union

• Manage all critical disputes, collective bargaining by unions, employer branding with respect to unions

Minimum Education Requirement

• Masters/MBA/PGDM/PGP/PG degree/diploma in Personnel/Human Resource Management.

Minimum Requirement

Desired

Experience

• 8-10 years of experience in running CoEs in HR, managing initiatives and programs pertaining to Employee/Industrial Relations.

• 10+ years of experience COEs with focus on Employee/Industrial Relations.
• Experience in the aviation sector is an added advantage.