Associate Manager - Cargo Ground Contracts

Job Description

Job Purpose

• The Air Cargo Ground Handling Contracts and Performance Manager is responsible for developing, negotiating, and managing contracts with ground & Cargo warehouse handling service providers to ensure the efficient and effective handling of air cargo.
• This role involves monitoring and improving the performance of ground handling services to meet operational, financial, and safety objectives.

Key Accountabilities

Contract Management:

• Develop and negotiate contracts with ground handling service providers.
• Ensure that contracts align with company objectives, regulatory requirements, and industry standards.
• Review and update contracts as necessary to address changing business needs.

Performance Monitoring:

• Establish key performance indicators (KPIs) for ground handling services.
• Monitor and evaluate the performance of ground handling partners against established KPIs.
• Implement performance improvement initiatives and corrective actions as needed.

Relationship Management:

• Foster strong relationships with ground handling service providers.
• Collaborate with internal stakeholders, such as operations, logistics, and finance teams, to address issues and optimize processes.

Cost Management:

• Monitor and control costs associated with ground handling services.
• Identify cost-saving opportunities without compromising service quality or safety.

Regulatory Compliance:

• Stay informed about aviation regulations and industry best practices related to air cargo ground handling.
• Ensure that ground handling operations comply with relevant regulations and standards.

Skills Required for the role

Communication and Interpersonal Skills

Analytical and Problem-Solving Abilities

Sound knowledge of Air Cargo Operations

Regulatory and Compliance Acumen

Educational and Experience Requirements

Minimum Education Requirement: Bachelor’s degree in Management, Operations, Economics, or related fields

Experience

3-5 years of experience in Cargo contracts management, preferably with exposure to international and domestic service providers service delivery procurement function, negotiation and drafting of SGHA & SLA.