Trainee Cabin Crew

Location:  Delhi
|
Sep 4, 2025

Eligibility Criteria (Hiring Female Candidates Only)

  • Female Indian National holding a current Indian passport, PAN card and Aadhar card.
  • Between the age of 18-27 years
  • Minimum Educational Qualification: Must've completed class 12 from a recognized board /university with minimum 50% marks.
  • Minimum height required: 155 cm
  • Weight: In proportion to height.
  • BMI Range: 18 to 22.
  • Well-groomed with no visible tattoos in uniform.
  • Fluent in English and Hindi.
  • Vision 6/6.

  A. Job Purpose

To ensure the safety, security, and comfort of passengers while delivering exceptional in-flight service standards. The role requires maintaining a professional demeanour, providing personalized care, and consistently enhancing the guest experience to meet world-class aviation standards

 

B.    Key Accountabilities

  • Ensure compliance with all safety and security protocols before, during, and after flights.
  • Deliver high-quality in-flight service, guests assistance, and addressing special needs.
  • Manage guest comfort and resolve complaints or concerns with professionalism and empathy.
  • Conduct safety demonstrations and assist guests in case of emergencies.
  • Maintain effective communication with flight crew and ground staff to ensure smooth operations.
  • Represent the airline positively and always uphold its reputation and values.

 

C. Skills Required for the role 

  • Represent Air India with professionalism, courtesy, and cultural sensitivity.
  • Comply with all DGCA (Directorate General of Civil Aviation) regulations and ensure licenses and training are current.
  • Warm, approachable, and empathetic in dealing with passengers.   
  • Meet required medical fitness standards for flying duties.
  • Strong communication and interpersonal skills. 
  • Ability to remain calm and decisive in emergency situations
  • Maintain knowledge of service procedures and company policies    
  • Maintain up to date knowledge of current safety and security requirements

 

D. Educational and Experience Requirements

  • Minimum Education Requirement  -  Must've completed class 12 from a recognized board /university with minimum 50% marks
  • Minimum Requirement: Freshers eligible; prior customer service or hospitality experience preferred
  • Desired: 1–2 years of experience in customer service, hospitality, or aviation.