Sr. Associate-F&B Operations

Position Title:

Sr. Associate

Job Code

Grade:

E2

Department:

F&B

Location:

HYD

Reports to:

Ashutosh Bhatt

Role Level:

The holder of this position is all Inflight Service’s operations catering procedures and processes for both internal and external team members. He has financial oversight and must maintain the highest sense of integrity.

• Monitor cabin products/services related to inflight service planning and operational activities, to ensure that cabin crew can provide a consistently elevated level of customer care that ensures passengers’ well-being on our flights.
• Monitor food and beverage product offerings.
• Co-ordinate with nominated suppliers for catering products & services, service ware and equipment
• Provide proactive input towards reviewing of quantity requirements for inflight service items to uplift, to ensure best availability for route and class-specific service and sales while reducing galley space/weight.
• Inventory management for airline-owned items
• Co-ordinate with other stakeholders (internal and external) to implement all new inflight. product concepts.
• Verification and authentication of delivery notes and invoices provided by vendors providing services related to the Inflight product.
• Monitoring of day-to-day inflight operations e.g. daily meal and flight checks at catering unit and on the ramp to ensure on-time delivery
• Conduct daily menu audits, ramp audits, wastage monitoring, recycling of dry stores, beverages, equipment.
• Prepare & analyze reports required by Inflight Services

Minimum Education Requirement

Graduate

Minimum Requirement

Desired

Experience

Minimum 10 years

Minimum 10 years

Reviewed By

Ashutosh Bhatt

Date

Signature

Approved By

Daman Lalit Pathak

Date

Signature