Associate Manager - Cargo Sales
Job Description
Job PurposeTo support the execution of commercial and cargo sales strategies within specified domestic regions, aiming to maximize revenue growth and ensure market competitiveness.To assist in the management of all domestic sales functions, ensuring alignment with Air India’s commercial objectives and operational standards within domestic markets.
Key accountabilities Support in Sales Strategy ExecutionAssist in the development and implementation of comprehensive sales strategies across domestic markets to drive revenue growth.Client Relationship SupportSupport in building and maintaining strong relationships with key domestic clients and stakeholders, ensuring customer satisfaction and loyalty within the regions..Performance Monitoring AssistanceHelp measure and analyze domestic sales performance according to established KPIs, providing regular reports and strategic feedback to enhance sales effectiveness.Market Analysis SupportConduct thorough market research to identify growth opportunities and understand competitor strategies in domestic regions.Administrative and Operational SupportAssist with the administrative tasks related to domestic sales, including preparing documentation, handling correspondence, and coordinating meetings.
Skills/Qualities RequiredClient Management and Interpersonal SkillsAdvanced Sales SkillsTeam Collaboration and SupportAdaptability and InnovationAnalytical and Technical ProficiencyCommunication ProficiencyKey InterfacesInternal InterfacesTeam Leads and Sales HeadsProvide regular updates and receive strategic guidance. Collaborate on aligning domestic sales activities with broader objectives.Product Development and PricingCoordinate to ensure sales strategies are supported by appropriate product offerings and pricing models within domestic markets.External InterfacesDomestic Clients and Business PartnersEngage with key business clients within domestic regions to negotiate deals and foster business relationships.Industry ForumsRepresent Air India at domestic industry forums and events to promote cargo services and expand network opportunities within the domestic market.Educational and Experience RequirementsMinimum Education requirementsBA/BS degree in Business, Economics, Sales, Marketing, Finance, or other relevant fields.
ExperienceMinimumDesired2-3 years of sales experience, ideally within the cargo or airline industry, specifically focusing on domestic markets.3+ years of experience with comprehensive knowledge of domestic cargo sales operations and client management, with proven ability to support complex sales processes and team coordination.