Associate - CC Documentation

1. Job Purpose

• Responsible for managing all documentation-related tasks for the Cabin Crew and ensure that all documentation is accurate, up-to-date, and easily accessible.

2. Key Accountabilities 

Documentation

• Collect BCAS, AEP and police verification forms timely from crew members and trainee crew.
• Send the forms for stamping and check files for any discrepancy (BAEP/TAEP). In case of discrepancy, inform crew members.
• Review expiry of police verification record for crew members, IB clearance for foreign national and notify them as per stated timelines.
• Sign on AVSEC forms and take nomination for AVSEC session of corporate team and plan slots for online sessions. 
• Support the Documentation Lead in identifying opportunities for process improvement in document management and implementing changes to increase efficiency and effectiveness.
• Ensure that all documentation is properly stored, organized, and easily accessible to relevant stakeholders
• Assist in the distribution of documentation to internal and external stakeholders, such as cabin crew members, training teams, and corporate team.

• Support the archiving and disposal of documentation in accordance with company policies and regulatory requirements.
• Ensure timely list sharing with the vendor for the crew US visa.
• Handling US visa vendors and US visa process end to end, from emailing crew to updating the records of US visa in the CAE application.
• Ensure regular follow-up with vendor, maintaining US visa tracker and maintain all the crew details related to US Visa.
• Ensure regular interaction with stakeholders and maintain good liaison with BCAS/DGCA/Airport Operator/US Embassy and all stakeholders at the airport for quick redressal of AEP/CMC/Visa NOC related issues.

• Accountable for timely processing of police verification and issuance of TAEPs/BAEPs for other assigned dedicated bases as a SPOC, hence enabling a smooth in-flight operation across PAN India.  

Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR. 

3. Skills Required for the role

4. Key Performance Indicators

5. Key Interfaces

6. Educational and Experience Requirements