Associate - Cargo Sales

Job Description

Job Purpose:

To support the execution of commercial and cargo sales strategies within specified domestic and international regions, aiming to maximize revenue growth and ensure market competitiveness.
To assist in the management of all sales functions, ensuring alignment with Air India’s commercial objectives and operational standards across both domestic and international markets.
Key Accountabilities:

Sales Strategy Execution

Assist in the development and implementation of comprehensive sales strategies across domestic and international markets to drive revenue growth.
Client Relationship Management

Support in building and maintaining strong relationships with key clients and stakeholders, ensuring customer satisfaction and loyalty across regions.
Performance Management

Help measure and analyze sales performance according to established KPIs, providing regular reports and strategic feedback to enhance sales effectiveness.
Market Analysis

Conduct thorough market research to identify growth opportunities and understand competitor strategies in both domestic and international regions.
Skills Required:

Client Management and Interpersonal Skills

Advanced Sales Skills

Team Collaboration and Support

Adaptability and Innovation

Analytical and Technical Proficiency

Communication Proficiency

Experience:

2-3 years of experience, ideally within the cargo or airline industry, with experience covering both domestic and international markets.

3+ years of experience with Comprehensive knowledge of cargo sales operations and client management, with proven ability to support complex sales processes and team coordination.

Minimum Education:

BA/BS degree in Business, Economics, Sales, Marketing, Finance, or other relevant fields