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Manager - Key Accounts & Product Sales

Location:  Amsterdam
|
Apr 17, 2026

Job Purpose

Responsible to increase revenue by  developing and managing key accounts and fare strategy for assigned  Multiple markets. 

Key Accountability

  • Should be able to manage the day-to-day contact with key account agents and corporates to generate revenue and increase cargo load factors.
  • Close liaison with all countries, station and  corporate stakeholders to ensure proper communication is maintained and focus areas are aligned.
  • Analyse actual and forecast demand, yield and revenues using different variables - such as point of sale, Origin & Destination, seasonality, type of product , holidays  etc
  • Liaise with GHA & airport teams on the network to manage operational requirements around flight capacity and special handling whenever required.
  • Maintain data base of the agents, corporates and market trends . 
  • Address feedback and complaints received from the agents and all stakeholders.
  • Liaising with Product Development Team  to facilitate onboarding of special category products.

       •  Building market intelligence on pricing to coordinate with Pricing and Revenue

          Management Team &Key Account Managers.

  • Oversee  RFP execution process for GSA & GHA appointment in  alignment with Company’s objectives.
  • Managing all aspects of cargo sales in the region in line with corporate strategy and targets for competitive edge.
  • Supervising GSA&GHA Contract execution to ensure compliance with regulatory guidelines and defined SLAs(e.g penalties and payments )including onboarding and trainings of GSAs into airlines system .
  • Liaising with GSAs and Key Account Managers  to explore OD synergies in key client development .
  • Establishing performance metrics and monitoring performance of GSAs in each country through daily monitoring of performance dashboards .
  •  
  • Cargo Sales
  • Should be able to manage the day-to-day contact with key account agents and corporates to generate revenue and increase cargo load factors.
  • Close liaison with all countries, station and  corporate stakeholders to ensure proper communication is maintained and focus areas are aligned.
  • Analyse actual and forecast demand, yield and revenues using different variables - such as point of sale, Origin & Destination, seasonality, type of product , holidays  etc
  • Liaise with GHA & airport teams on the network to manage operational requirements around flight capacity and special handling whenever required.
  • Maintain data base of the agents, corporates and market trends 
  • Address feedback and complaints received from the agents and all stakeholders.
  • Liaising with Product Development Team  to facilitate onboarding of special category products.

  • Building market intelligence on pricing to coordinate with Pricing and Revenue   Management Team &Key Account Managers.

  • Oversee  RFP execution process for GSA & GHA appointment in  alignment with Company’s objectives.
  • Managing all aspects of cargo sales in the region in line with corporate strategy and targets for competitive edge.
  • Supervising GSA&GHA Contract execution to ensure compliance with regulatory guidelines and defined SLAs(e.g penalties and payments )including onboarding and trainings of GSAs into airlines system .
  • Liaising with GSAs and Key Account Managers  to explore OD synergies in key client development .
  • Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.
  • Skill require for the role
  • Basic knowledge of International Cargo Sales  
  • Strong Communication skills
  • Critical Thinking 
  • Understanding business intelligence tool 

  • negotiations, persuasions and judgement skills.

  • Strategic Outlook
  • Data Driven Mindset
  • Strong analytical abilities
  • Understanding of Demand forecasting 
  • PowerPoint and excel knowledge 

  • Educational and Experience Requirements

  • Minimum Education Requirement
  • Bachelor’s or Masters/MBA/PGDM/PGP/PG degree, preferably in marketing 
  • Minimum Requirement Desired
  • Experience
  • 2years of experience in cargo industry
  • Prior Experience in international  Cargo sales 

 

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