Associate

Job Purpose

To manage and govern Cabin Crew (CC) and Flight Deck (FD) data with a focus on crew availability, leave management, compliance, and reporting. The role ensures data accuracy, regulatory adherence, and supports operational decision-making through analytics and insights.

Key Responsibilities

1. Monitor and maintain CC and FD headcount and crew group data, ensuring accuracy and alignment with operational requirements
2. Track and analyse crew non-availability trends
3. Manage and resolve crew leave queries, ensuring adherence to defined policies and timelines
4. Maintain and analyse leave-related data, including:

• Leave balance tracking
• Auto-assigned leave monitoring
• Unplanned / Day Ops leave analysis
• Paternity leave tracking
• Maternity Leave tracking

5. Ensure compliance with leave policies and regulatory norms, highlighting deviations and driving corrective actions
6. Perform Roster Code validation checks to ensure accuracy and compliance with operational standards
7. Prepare and manage CC and FD deliverables, ensuring timelines, accuracy, and completeness
8. Develop and maintain dashboards and reports for management review
9. Identify opportunities for process improvement and automation in crew tracking, leave validation, and reporting
10. Collaborate with internal stakeholders (Crew Planning, Rostering, Training, HR) to ensure seamless data flow and issue resolution

Education & Experience
Minimum Qualification

• Bachelor’s degree or relevant experience in an airline/aviation operations environment
• 0–3 years of experience in administrative or operations roles (aviation preferred)
• Knowledge of aviation regulations and industry standards